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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J B

February 8, 2025

5  out of  5
rating by J B
"Ray was a great agent! Very helpful, very welcoming and we were able to find the best quote for me!"
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Marie S

February 4, 2025

5  out of  5
rating by Marie S
"Victoria is simply amazing. Victoria has been a great help to myself and my family. I wouldn’t go any where else. Thank you!"
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jaydragon 24

February 3, 2025

5  out of  5
rating by jaydragon 24
"Ray helped me to get my insurance fast and easy and helped me along the process by mentioning different quotes that will help me out in the end."
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Veronica Garza

January 29, 2025

5  out of  5
rating by Veronica Garza
"Victoria was very friendly and helpful finding a cheaper insurance. She even went into trying to find whatever saving I could get. We had been with Progressive for almost 2 years and never had good customer service and follow up with me in making sure everything was fine."
We responded:
"Thank you so much for the 5 ⭐️ review. We’re thrilled to hear Victoria was able to assist you in finding affordable auto insurance. We appreciate your business."
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Andrea Guadiano

January 29, 2025

5  out of  5
rating by Andrea Guadiano
"After breakfast my sister and headed in for a quote- Ray was super friendly and professional, he answered ALL our questions and was so patient as we both got home and auto quotes. We both got great quotes- even my daughter made the switch and saved!! Highly recommend for your insurance needs! Thank you, Ray!"
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Sandy Lemos

January 16, 2025

5  out of  5
rating by Sandy Lemos
"Recientemente realicé mi cuota de seguro de auto con este excelente equipo de trabajo. Estoy muy agradecido con la atención que me brindaron, Respeto, Disciplina y respondieron todas mis preguntas con mucha profesionalidad, en especial el Señor Ray. Hablan Español y sobre todas la cosas Respetan al Cliente, no importa de donde seas, a diferencia de otros lugares. Estoy satisfecho de que hayan sido ustedes. Dios los Bendiga"
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Knathan's Knives

January 15, 2025

5  out of  5
rating by Knathan's Knives
"Great customer service! Victoria answered all my questions and helped with clarifying everything! I'm glad I have insurance through them, highly recommend!"
We responded:
"Thank you for the 5 ⭐️ review! Glad Victoria was able to help you get your auto insured. We appreciate your business!"
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Stefanie

January 14, 2025

5  out of  5
rating by Stefanie
"Very nice! And has quick answers!! Super helpful!"
We responded:
"Thank you for the 5 ⭐️ review! Glad Ray was able to provide great customer service. We appreciate your business!"
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Janie Martinez

January 10, 2025

5  out of  5
rating by Janie Martinez
"I was stressing on auto insurance + home insurance, it was time to renew 😩 Ray to the rescue… he gave me a good price on both and now I don’t have to worry about it anymore ⭐️ ⭐️⭐️⭐️⭐️ Thank you Ray for your efficiency and your professionalism."
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Raymond Charles

January 10, 2025

5  out of  5
rating by Raymond Charles
"Ray aceves Helped me and even left his home with his family to go into the office after hours to get me signed up fast like I needed so it’s very appreciated!!! Thanks again for your amazing service"
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Marilin Cartaya

January 9, 2025

5  out of  5
rating by Marilin Cartaya
"This office is amazing! I have been with them for over 5 years. Every time I call with a question or change, Mr. RAY is always willing to help, very kind, efficient in his work. A great agent, thank you for always helping me."
We responded:
"Hi Marilin, thank you for acknowledging Ray’s great customer service! We appreciate your business."
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Daniel Loredo

January 9, 2025

5  out of  5
rating by Daniel Loredo
"Ray del equipo de Roberto Tijerina me ayudó a combinar mi seguro de auto y casa para darme un descuento. Hablamos por mensaje de texto y Ray me ayudó a resolver todas mis dudas, Gracias por su trabajo."
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Arnol Valadez

December 28, 2024

5  out of  5
rating by Arnol Valadez
"Ray Aceves and Robert Tijerina were polite, professional and very helpful in switching insurance companies. He made the process seamless and answered any questions I had. Dont doubt in going if you have any questions or just want to get a quote. Can’t recommend them enough!"
We responded:
"Hi Arnol! Congrats on your new home! We appreciate the great review! "
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Johnathan Araiza

December 26, 2024

5  out of  5
rating by Johnathan Araiza
"Ray was awesome help !! Made it fast and easy to insurance my truck! And better price then what I was paying with the last company"
We responded:
"Hi Johnathan, thank you for acknowledging Ray’s great customer service. Glad we were able to help get your truck insured. We appreciate your business."
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Linda Bruce

December 23, 2024

5  out of  5
rating by Linda Bruce
"Dear Community: my experience with StateFarm on 8802 Potranco Road, suite 105 san Antonio Tx, (EXCELLENT CUSTOMER SERVICE) Victoria Gutierrez her attitude never change always pleasant, friendly, honest, very knowledgeable with State Farm Business agenda Thank you Ms Victoria. I Truly Respect Mr Robert J Tijerina I appreciate how he comes out of his office and speak to the customers ( SIR) Thank you for great handshake 🤝 and eye contact you vaule your customer ( FRONT END OFFICE ) EXCELLENT VIEW ) very comfortable great snacks) I would like to Thank your Staff for great customer service."
We responded:
"Hi Ms. Bruce! Its always a pleasure when your step into our office. Thank you for the great review. Hope to see you soon. We appreciate your business."
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Malissa Suwanasung

December 20, 2024

5  out of  5
rating by Malissa Suwanasung
"As a small business owner and single mother, I find doing business with Robert Tijerina’s State Farm office the most efficient. Even though I live an hour away from them!! His team is very knowledgeable and they respond by text and email quickly. Ray has been so helpful, that I moved my commercial liability policies over to them as well. The pricing was almost identical to my previous coverage, I receive a multi-policy discount and I have one team that helps me with my auto, homeowners, life insurance and business policies. I highly recommend this specific State Farm agent and his amazing team!! Especially Ray!!"
We responded:
"Hi Malissa, thank you for the great review! Glad we were able to help get your business insured. We appreciate your business."
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Lizette Unique

December 19, 2024

5  out of  5
rating by Lizette Unique
"When we started looking for auto and home insurance as first time buyers I immediately thought of Victoria! She is kind, sincere, and genuinely cares about you. She has made things smooth for me as we transition to State Farm. I have to emphasize the importance on how a person can make such a huge difference and impact to a client. Thank you for being amazing Victoria."
We responded:
"Thank you for the great review! I’m glad Victoria was able to help get your car and home insurance started. We appreciate your business."
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Ruben Barrera

December 19, 2024

5  out of  5
rating by Ruben Barrera
"Excellent Service and professionalism!!"
We responded:
"Hi Ruben, thank you for the 5 ⭐️ Review! We appreciate your business!"
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YOMARA GARZA

December 18, 2024

5  out of  5
rating by YOMARA GARZA
"Hable a la oficina para tratar de conseguir mejor precio y tener los mejores beneficies respecto a una póliza de aseguranza… debido a que tenía otra conpañia y no me estaban dando el mejor trato ni mucho menos el mejor precio pero el señor Rey Aceves contestó todas mis preguntas, se tomó todo el tiempo para despejar mis dudas y ofrecerme la mejor cobertura para mi… realmente quedé encantada con el servicio que me brindó y la dedicación que le pone para que quedemos satisfechos con la cobertura… gracias Ray por toda tu ayuda… 100%recomendado 😁 Hoy puedo decir que soy feliz cliente de STATE FARM gracias al Sr. Rey."
We responded:
"Yomara, gracias por la excelente reseña. Apreciamos su negocio!"
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Monserrat Garcia

December 18, 2024

5  out of  5
rating by Monserrat Garcia
"I contacted the office in regards to a new car insurance policy and spoke with Ray. He was fantastic to work with and was able to answer all my questions and concerns. Highly recommended!!"
We responded:
"Hi Monserrat, I’m glad Ray was able to help you with your auto insurance. Thank you for acknowledging his great customer service. We appreciate your business."
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Roger

December 11, 2024

5  out of  5
rating by Roger
"Ray Aceves handled my sign up and account. Very professional and quick to help when I need things. Highly recommend!"
We responded:
"Hi Roger, thank you for acknowledging Ray’s great customer service and professionalism. We appreciate your business!"
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Gina Halverson

December 9, 2024

5  out of  5
rating by Gina Halverson
"Ray at Robert Tijerina’s State Farm Office was exceptional! When I was getting quotes from multiple companies he was the most professional, responsive and overall great to interact with. He listened and patiently answered my questions too. Victoria was also helpful when I called in. I chose this agency and moved several policies to State Farm because of the service, competitive pricing with better options."
We responded:
"Hi Gina, thank you for acknowledging Ray’s and Victoria’s great customer service and professionalism. We appreciate your business. "
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Carla Perkins

December 4, 2024

5  out of  5
rating by Carla Perkins
"Ray Aceves helped me out with my new polices. He gave me great detail on the items on my auto and home policies. It was easy. Then call me a follow-up call on policies. I am glad I switched back to State Farm. Thanks Ray."
We responded:
"Hi Carla, thank you for acknowledging Ray’s great customer service! We appreciate your business."
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Marnicka Brown

November 18, 2024

5  out of  5
rating by Marnicka Brown
"I always have a great interaction when I visit the office or call by phone. Victoria always helps me with whatever I need and Ray keeps me informed with new products that come out. And the coverage that I receive is great too!!!!! I'm glad to be insured by them ☺️"
We responded:
"Hi Marnicka, thank you for the great review acknowledging Ray’s and Victoria’s great customer service. We appreciate your business."
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Tim Osman

November 10, 2024

1  out of  5
rating by Tim Osman
"Had this insurance company for years, had full coverage got into about 4 hit in runs over close to 8 years with this company insuring me. Even though I had non insured motorist coverage this insurance agency did everything they could to not help me or pay me for my damages. Finally this year they kicked me off the insurance coverage even though I have always paid. Be vigilant this company is full of crooks and charlatans."
We responded:
"Thank you for taking the time to leave your feedback. However, after a thorough review of our customer database, I could not find your name associated with our agency. If there has been a misunderstanding, or if you are using a different name, I encourage you to reach out to our office directly so we can address your concerns appropriately. At our agency, we take pride in our service, and it is important to us that our reviews reflect the experiences of our actual customers. Claim frequency and claim history are indeed factors that influence eligibility upon inception and renewal, and we are always here to assist our customers with any questions they may have."